TERMS AND CONDITIONS
There is a $35.00 USD rebooking fee per change of dates or condo size. Rebooking is only allowed as long as the changes are requested more than 20 days before the originally scheduled arrival date. There is a maximum of 3 rebookings.
THE RENTALS WE MANAGE ARE INDIVIDUALLY OWNED
We are sorry; there will be no refunds if the condominium does not fulfill your expectations. Each owner has furnished their rental in a fashion expected to meet the requirements of rental guests. If you stay in a rental that did not meet your requirements, please let us know. Likewise, if you enjoyed your stay and would like to request the same rental in the future, please let us know, and we will forward this information to the owner.
The towels in your condo are for your own use and they will not be replaced during your stay, for which we thank you in advance for using them appropriately.
Please feel free to contact our reservations offices if you have any questions; we will be glad to help you.
Casago Rocky Point
Phone 1 888 262 4508
Fax 602 296 0233
NOTE: Casago Rocky Point cannot be responsible for lack of electricity due to power outages, whether they are or not caused by storms, the electrical Company (CFE) issues or by any other means out of our control. Nor can we be held responsible for water shortages, which occur due to the lack of water in the town of Puerto Peñasco. Therefore, there will be no refunds.
Thank you for staying at one of our beautiful resorts through Casago Rocky Point. We are confident that you will abide by these Rules and Regulations that are being provided for your convenience, and that your stay here will be most pleasurable. Please note that loud, rowdy and disruptive behavior will not be tolerated, that all Rules and Regulations of the condos and of Mexico are strictly enforced and that violators will be held accountable including, but not limited to, arrest by proper authorities, eviction from the premises and /or forfeiture of all monies paid. All times quoted in these Rules and Regulations are Mexico Time.
RULES AND REGULATIONS
Check-in Time 4:00 pm Mexico Time Check out Time 11:00 am Mexico Time
I have read and understood these rules and regulations, I acknowledge that breaking these rules may cause the loss of the rest of my time in the rental unit and the loss of my payment. Deliberate damages will be charged against your credit card or cash deposit on file with Casago Rocky Point within 10 days of your departure. I also take full responsibility for any and all damage I or any of my guests may cause during my occupancy.
NOTE: If you will need to use the sofa bed, please request the extra linen at the front desk.
Unit #__________Guest Signature____________________________________ # of Adults staying in the unit_______ # of Children under 12_______
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